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2009 » Proceedings  » Thursday, January 01, 2009

The Critical Incident Questionnaire (CIQ): From Research to Practice and Back Again
Posted on Thursday, January 01, 2009

Jeffrey M. Keefer


This paper reviews ways the Critical Incident Questionnaire (CIQ) has been used, adapted, and developed over four years of near continual organizational and academic use. It explores how the tool is implemented, the issues that led to its adaptation, and the current working version. Future research areas are also suggested.

Complete paper available